Why can’t I log into DFA?
Posted by Michael Kim on Thu, Jul 23, 2009 @ 03:27 PM
Answer: You will be prompted to enter your DFA credentials in ATD. Do not enter your Google Account sign-in information. You must enter your legacy DFA sign-in to access DFA to access both DFA5 and DFA6. If you do not know or have forgotten your legacy DFA sign-in, then you should either contact the DFA administrator at your agency or contact DFA support at dfa@support.doubleclick.net in order to retrieve your legacy DFA sign-in and password.
If you are still having difficulties, please check with your DFA administrator at your agency to ensure that your DFA user profile is API Login enabled. Your administrator must check the API box on your user profile to give your profile access to the DART API.
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